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Pension Tracing Service – Tracking Your Pension

Many people lose touch with their pension scheme, particularly if they have moved between jobs regularly. Some may also find it hard to find out pension information. In this instance, a facility called the Pension Tracing Service can often help.

How to trace a pension

Changing jobs can mean losing track of a pension scheme.

The Pension Tracing Service helps people to trace their pension schemes using a database of over 200,000 pension schemes.

Access to this database is offered free of charge and can provide contact details and information about pension entitlement.

Using the Pension Tracing Service

The more information you can provide for the Pension Tracing Service, the more likely you will be able to find your pension scheme. The Pension Tracing Service hold details of company pension schemes and personal pension schemes.

Tracing a company pension

To trace a company pension the Pension Tracing Service will need to know

  • Trading name of the employer
  • Business type of the employer
  • Whether the employer changed address
  • When the pension scheme ran from
  • Your period of pension contributions

Tracing a personal pension scheme

A personal pension is bought by a pension provider such as a bank or life insurance company. This type of pension scheme can be moved between jobs. However, if you are looking for a personal pension scheme you need to tell the Pension Tracing Service:

  • The name of the personal pension scheme
  • The address of the personal pension scheme
  • The name of the bank or company who sold the scheme

Contacting the Pension Tracing Service

Phone the Pension Tracing Service on 0845 6002 537 (lines are open 8.00 am to 6.00 pm), from overseas +44 191 215 4491, or by textphone call 0845 3000 169.

You can also trace your pension by writing to the Pension Tracing Service:

  • Pension Tracing Service
    The Pension service
    Tyneview Park
    Whitley Road,
    Newcastle Upon Tyne
    NE98 1BA

If you need further advice about find your pension, please fill in a free enquiry form and a specialist pensions adviser will contact you.

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